Return, Refund, Exchange and Cancellation policy

Due to the handcrafted and scrappy nature of the items in this store, the majority of these items cannot be replicated and therefore cannot be replaced or exchanged. Returns and cancellations are also not accepted.

In the event your purchase arrives damaged or defective, please send photos and a description of the issue to phistinasplace@gmail.com. A resolution will be made on a case-by-case basis.

Please reach out if you have any questions or concerns, and I will do my best to answer and assist. My goal is to make sure you enjoy your purchase!

Phistina's Place cannot be held responsible for goods damaged, lost, or stolen in shipment. Therefore, we recommend an insured and trackable mail service.

Contact

If you have any questions about the policies stated here, please contact by e-mail: phistinasplace@gmail.com.